Privacy Policy

Who we are

Our website address is: https://toubkalecotourism.com. We are Toubkal Ecotourism, located in Imlil Village, Toubkal National Park, High Atlas, Morocco.

Information Collection & Google Ads Lead Forms (Important)

When you interact with our website or submit your information through our advertising campaigns (such as Google Ads Lead Forms), we collect specific personal data to assist you with your booking. This may include your Full Name, Email Address, WhatsApp/Phone Number, and Trip Preferences.

We strictly use this information to contact you regarding your trekking inquiry. We absolutely do not sell, rent, or share your personal data with any third-party marketing agencies.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment or fill out a form on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.

Who we share your data with

We do not share your personal data with any external parties, except for automated spam detection services. If you request a password reset, your IP address will be included in the reset email. Your data is kept strictly confidential within the Toubkal Ecotourism team to organize your trip.

How long we retain your data

If you leave a comment or submit a contact/lead form, the data and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up inquiries automatically and provide you with seamless customer service.

What rights you have over your data

If you have an account on this site, or have left comments/submitted forms, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments and form submissions may be checked through an automated spam detection service.

Contact Information

For any privacy-specific concerns, you can reach us directly at:
Email: contact@toubkalecotourism.com
Phone/WhatsApp: +212 671-720633